“I have worked here at Engebretson-Grupe co Inc for twelve plus years in many capacities. In those years I have seen and heard plenty of sales pitches. I, as a Product Operations Manager, am constantly looking how to improve our efficiency. We operate seven electric pallet jacks ranging for one-year-old 24-volt lifts to decade old 12-volt lifts. Dale and Glen Cassidy approached me the first week of May 1999, regarding a battery additive they were introduced into our area…